At SoluExcel, we value your privacy and ensure you have full control over your account information. Below are detailed instructions on how to update or delete your information via the WooCommerce “My Account” dashboard.
Updating Your Information
You can update your personal details, address, and password directly from your account. Follow these steps:
- Log in to Your Account:
- Visit SoluExcel.
- Click on the My Account section and log in using your credentials.
- Update Your Details:
- Navigate to Account Details to update your name, email, and password.
- Go to Addresses to update your billing or shipping addresses.
- Save Changes:
- After making updates, click Save Changes to ensure your information is updated.
Deleting Your Account Information
If you wish to delete your account and all associated information, follow these steps:
- Log in to Your Account:
- Visit SoluExcel and log in to your account.
- Navigate to Account Settings:
- Once logged in, go to the My Account section.
- Request Account Deletion:
- Select the option to Delete My Account or contact our support team if no direct option is available.
- Confirm Deletion:
- Follow the prompts to confirm your account deletion. Please note that this action is permanent and cannot be undone.
Important Notes:
- Deleting your account will erase all personal data associated with it, including order history and saved addresses.
- Once deleted, your account and data cannot be recovered.
- Ensure you have saved any necessary information before proceeding with deletion.
If you encounter any issues or need assistance, feel free to contact us.