Privacy Policy for SoluExcel.com

Effective Date: January 12, 2022

SoluExcel.com (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and digital offerings. By using SoluExcel.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you create an account, purchase services, or contact us, we may collect your name, email address, billing address, and payment details.
  • Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, and pages visited, is collected via cookies.
  • Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and deliver our digital consultancy, online services, and digital file purchases.
  • Process payments securely through PayPal.
  • Communicate with you about your orders, updates, or promotional offers.
  • Improve website functionality and user experience.
  • Ensure compliance with legal obligations.

3. Managing Your Information

Customers can manage, edit, or delete their personal data by logging into the My Account section of SoluExcel.com. If you need further assistance, contact us via email at info@soluexcel.com.

Read user guideline before perform account deletion https://soluexcel.com/managing-your-account-information-on-soluexcel/

4. Refund Policy

If you are not satisfied with our service, you may request a refund within 3 days of job delivery. Refunds are subject to our Terms & Conditions, which can be found on the T&C page.

5. Payment Security

All payments are processed securely through PayPal. We do not store your payment details. For more information about PayPal’s privacy practices, please visit PayPal’s Privacy Policy.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Sharing of Information

We do not sell, trade, or share your personal information with third parties, except as necessary to:

  • Process payments via PayPal.
  • Comply with legal obligations.
  • Provide requested services through trusted service providers under strict confidentiality agreements.

8. Cookies and Tracking

Our website uses cookies to:

  • Enhance your browsing experience.
  • Collect analytics to improve site performance.

By continuing to use our site, you consent to our use of cookies. You can disable cookies through your browser settings, but some features of the site may not function properly.

9. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

SoluExcel.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it immediately.

11. Your Rights

You have the right to:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our website constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Thank you for trusting SoluExcel.com with your digital consultancy and online service needs!

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